FAQs

01. What's included in membership?

Everything we do is included all memberships and trials.

We do not break up our services, as we believe it's important to have access to all of the markets as they are connected.

02. How can I access my account data?

Members 'My Dashboard' area where you can control your membership, you can cancel your own membership at any time or you can ask us to assist you with any matter.

03. How do I ask you for help?

1. Of course you can email us or phone us we are here to help in any way we can. 

2. When you log into the members Lounge area the Social page will populate first and in the Social App you can ask us for help in the support area. Or you can ask other members. Even post charts, videos and chat to other folks.

04. Why did my credit card or PayPal payment fail?

We don't keep your any of your PayPal or credit card details.

That said we can assist to ask PayPal why.

You can also cancel your TradingLounge membership via your PayPal account.

05. What's included in the TradingLounge Service ?

Stock trades, CFD trades, growth stock portfolio and shorter term stock trades from with the portfolio. Video Elliott Wave analysis for US stocks, global indices, commodities and Bitcoin. Daily stock charts and daily and intraday cryptocurrencies chart. Plus education and trade tools such stock screener, online charting etc. 

06. Can I have my Elliott Wave analysis checked?

We created the Social App to help with this. Our analysts will help if they have time and other members can also participate in helping. You can upload your chart or video and chat with others.

01. How do I change my password?

You can change your password at anytime in the members

area in 'My Dashboard'

02. I forgot my password, how do I reset it?

Reset your password from members 'My Dashboard'.

'My Dashboard' can be found in the members area.

If you can't log in then contact tradinglounge support.

03. Can I change my username?

Cancel your membership and rejoin TradingLounge.

04. How do I delete my account from the site?

You can delete your acct from the members My Dashboard.

Also cancel your membership payment with your PayPal acct.

05. What membership is the best value?

We have created, the starter membership, that is; Buy 1 Month and we will give you 3 months. This is a 1 time offer as we believe having a 3 month subscription gives you time to get to know how we see the markets. Once the Buy 1 Month Get 3 Months is over, your membership will rollover to the 1 month membership 

06. Need help?

Simply contact TradingLounge support. Please understand that our admin operates between 9am - 5pm  Sydney Australia.